Challenge:
A leading bottler of Coca-Cola in South Asia faced customer dissatisfaction due to lengthy phone-based order processes and wanted to expand its customer reach.
Our Solution:
We created a comprehensive solution that included:
- Native Mobile Apps: Developed native Android and iOS apps for end users to browse products, place orders, and make payments conveniently.
- Backend Web Interface: A web-based backend interface integrated with ERP for back-office operations and order management.
- Delivery Team App: An Android app for the delivery team, linked with maps for efficient tracking and delivery.
Results:
- 220% business growth within weeks of the solution’s launch
- Improved customer experience and streamlined operations
These case studies highlight how Acumensa Technologies has successfully addressed complex challenges and delivered innovative solutions that have made a significant impact on our clients’ businesses.>