Empowering Your Business with Advanced CRM Solutions

Automate, Innovate, and Grow with Acumensa Technologies

Delivering customized solutions and expert consulting to streamline operations, enhance customer relationships, and drive growth for small to medium-sized businesses in India and the US.

CRM Services Offering

Consulting

We cover custom CRM system software development projects and process consulting. Our project consulting helps organizations implement and manage CRM projects, while process consulting focuses on the workflows involved in CRM.

Implementation & Migration

Our services automate and streamline sales, marketing, and support processes. We analyze current CRM bottlenecks and execute seamless migrations for improved efficiency and usability. From building a new CRM system to transferring historical data, we handle the entire process for a robust solution.

Custom Development

Our custom CRM development services involve business analysis, end-to-end evolutionary development, and testing. Control your customer interactions, sales, and marketing with our custom solutions.

Testing

Our CRM testing ensures functionality, integrations, performance, usability, and security. We verify that every aspect of your CRM system works as expected.

Support and Evolution

We offer continuous support and evolution, including data administration, system monitoring, troubleshooting, and system upgrades. We ensure your CRM system is always up and running.

Campaign Management

Design, execute, and monitor marketing campaigns using our CRM system. From creating target lists to analyzing campaign results, we manage the entire process.

What we do

Choose from our extensive off-the-shelf CRM solutions or opt for custom development tailored to your unique requirements. Let Acumensa Technologies transform your CRM experience.

CRM Consultation and Implementation

At Acumensa Technologies, we specialize in helping businesses implement industry-leading CRM software to streamline operations and enhance customer relationships. We offer tailored implementation services for Salesforce, HubSpot CRM, Zoho Freshsales, Microsoft Dynamics and many other CRM platforms. Our team works closely with you to understand your unique needs, configure the CRM system to match your business processes, and handle data migration for a seamless transition.

Custom CRM Development

If off-the-shelf solutions don’t meet your specific requirements, our custom development services are here to help. At Acumensa Technologies, we build CRM software from the ground up, tailored precisely to your business needs. Our custom CRM solutions provide you with the flexibility and functionality to excel in managing customer relationships, ensuring you have the tools you need to succeed.

CRM Technologies We Use

CRM Platform We Implement

CRM Technology We Offer

Get In Touch

Custom CRM and Off-Shelf CRM

Cost

Metric	Custom CRM	Off-the-Shelf CRM
Initial Investment	Higher upfront costs but potential for long-term savings	Lower upfront costs but higher ongoing licensing fees
Ongoing Maintenance	Lower maintenance costs over time	Higher maintenance costs due to more frequent updates and patches
Customization Costs	Higher upfront customization costs but can avoid costly integrations	Lower upfront customization costs but potential for higher long-term customization expenses
Total Cost of Ownership	Higher upfront but can provide long-term cost savings	Lower upfront but potential for higher long-term costs

Implementation Time

METRIC	CUSTOM CRM	OFF-THE-SHELF CRM
Development Time	Longer development time to build a tailored solution	Shorter development time as the solution is pre-built
Configuration Time	Longer configuration time to set up custom settings and integrations	Shorter configuration time as the solution requires minimal customization
Testing and Quality Assurance	Longer testing and QA process to ensure custom code and integrations work properly	Shorter testing and QA process as the solution is pre-built
Total Implementation Time	Longer overall implementation time to develop and configure the custom solution	Shorter overall implementation time to configure the pre-built solution

Scalability

Metric	Custom CRM	Off-the-Shelf CRM
User Capacity	Highly scalable to meet the needs of a growing business	Limited user capacity as the solution is designed for a broader range of businesses
Data Storage	Scalable data storage to accommodate growing business needs	Limited data storage capacity as the solution is designed for a broader range of businesses
Integration with Other Systems	Seamless integration with other systems through custom development	Limited integration capabilities as the solution is designed for a broader range of businesses
Flexibility to Adapt to Change	Highly flexible and adaptable to changing business requirements	Less flexible and may require significant customization or integration to adapt to changing requirements

Customization

Metric	Custom CRM	Off-the-Shelf CRM
Customization Options	Wide range of customization options to meet specific business needs	Limited customization options as the solution is designed for a broader range of businesses
Integration with Other Systems	Seamless integration with other systems through custom development	Limited integration capabilities as the solution is designed for a broader range of businesses
Tailored to Specific Business Needs	Fully tailored to meet the unique requirements of the business	May not be tailored to the specific needs of the business
Flexibility to Adapt to Change	Highly flexible and adaptable to changing business requirements	Less flexible and may require significant customization or integration to adapt to changing requirements

Maintenance and Support

Metric	Custom CRM	Off-the-Shelf CRM
Support Team	Requires a dedicated support team to maintain the custom solution	Established support team provided by the vendor
Update Frequency	May require more frequent updates to the custom solution	Regular updates provided by the vendor
Customization Support	Dedicated customization support available	Limited customization support as the solution is designed for a broader range of businesses
Bug Fixing and Troubleshooting	Faster bug fixing and troubleshooting due to the custom nature of the solution	Slower bug fixing and troubleshooting as the solution is designed for a broader range of businesses

Got a Project in Mind? Tell Us More

Drop us a line, and we’ll get back to you immediately to schedule a call and discuss your needs personally. In the meanwhile check out what we do

Why Choose Acumensa Technologies?

We help align intelligent custom CRM system software development with your business to automate and manage your sales and marketing efforts, saving you time and increasing efficiency.

Benefits of Partnering with Us

Top Talent: India’s Top 1% Software Talent
Trusted By Many: 60+ Projects with 20+ clients
Comprehensive Services: From idea to deployment
Global Presence: Time-zone friendly
Security: Top-tier data security protocols
Reliability: On-time delivery, no surprises

Awards & Certifications

Integrate With Your Favorite Products

Our CRM Works with products you use everyday. Seamlessly integrate with more than 300 popular business apps and let CRM talk the same business language as yours.

Lead and Contact Management

Efficiently capture, organize, and track leads and customer contacts with tailored workflows to ensure no opportunity is missed. Enhance your sales strategy with comprehensive lead scoring and personalized follow-ups.

Automation

Automate routine tasks and processes to boost productivity and eliminate manual errors. Streamline workflows, from email notifications to sales funnel management, ensuring seamless operations.

Omnichannel CRM

Engage with your customers across multiple channels, including email, social media, phone, and chat, all from one integrated platform. Provide a consistent and personalized experience regardless of the communication medium.

Analytics

Gain actionable insights with advanced analytics to track sales performance, customer behavior, and market trends. Make data-driven decisions to optimize strategies and drive business growth.+-

What Our Clients Say About Us

Priya Alphonse Customer Service Manager, VIAHART

Acumensa Technologies built a custom CRM for us that is both robust and scalable. Their team truly understood our needs and delivered exactly what we were looking for.

Chintan Mehta Production Manager, Diamour Inc

Acumensa Technologies has helped us implement Zoho CRM, making our processes much more efficient. Their expertise and dedication were evident throughout the project.

John M Head of IT, GreenLeaf Enterprises

Working with Acumensa Technologies on our custom CRM was a fantastic experience. They were attentive, professional, and delivered a solution that fits our business perfectly.

Sarah L Marketing Manager, Apex Enterprise

Acumensa Technologies assisted us in implementing Microsoft Dynamics, which has streamlined our operations. Their professionalism and knowledge made the transition smooth and successful.

Ritu Duga Marketplace Manager, BlueRigger LLC

The consulting and implementation services provided by Acumensa Technologies have been a game-changer for us. Their ability to tailor the CRM system to our specific needs has been invaluable.

FAQ

Got a Question?

Why should I choose Acumensa Technologies for CRM development?

We offer experienced professionals, cost-effective solutions, transparent processes, affordable prices, and 24/7 support.

What is the cost of developing a CRM?

Development costs vary depending on the features and complexity of the system. Get a free custom quote here.

Can you integrate a CRM system with our existing software and tools?

Yes, we can integrate a CRM system with your existing software and tools to streamline operations.

How long does it take to develop and implement a CRM system for my business?

The timeline varies based on the project’s scope and complexity.

How does Acumensa Technologies prioritize data security and privacy in their CRM services?

We implement robust data security measures, including encryption, access controls, and regular backups, to ensure data privacy and security.